Gerir o conhecimento em multinacionais

O Journal of International Management (Volume 8, Issue 1 , 2002) possui vários artigos de interesse sobre gestão do conhecimento em multinacionais. A título de exemplo ficam aqui registados dois desses artigos.

"Knowledge management in multinational firms", por Ram Mudambi: "Multinationals by their very nature are network firms. They are therefore able to leverage their networks to effectively manage dispersed knowledge assets. They do this by tapping into a number of local clusters to assimilate and integrate knowledge. However, knowledge traffic is almost always two-way, so that clusters have much to gain from both intentional and unintentional knowledge outflows from MNEs. Thus, MNEs can serve as conduits between clusters, so that their network knowledge contributes to the health of all the clusters in which it operates."

"Process and structure in knowledge management practices of British and US multinational enterprises", por Peter J. Buckley e Martin J. Carter: "This paper suggests that the conventional opposition of ‘global’ versus ‘local’ strategies in knowledge management processes is not only unhelpful but misleading. It investigates the process of knowledge management, its impact on organisational structure and, in particular, its spatial aspects. Using three detailed case studies of multinational firms, it finds that knowledge configurations, which are both dynamic and ‘glocal’, are utilised to extract value from sticky local sources of knowledge and to evolve better solutions. The paper moves away from the unidirectional flow of knowledge to a picture showing conflicts between the preexisting organisational structure and the desire to manage spatial separated knowledge sources. The analysis encompasses the strategic active subsidiary as a special, possibly intermediate case, of the problems of managing spatially separate knowledge sources."
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