2003-09-11

YOUR IDEAS. Ten ways to successfully communicate your ideas: 1. Tell it like it is; 2. If you really believe it, show it; 3. Listen, before you think, before you speak; 4. Headlines first, then the whole story; 5. Consistency is the clearest message; 6. It it really matters, do it face to face; 7. Involvement is the best persuader; 8. Encourage feedback and act on it; 9. Little and often is better than long and loud.
Fonte: Guy Browning, Management Today, May 1999, p. 26
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